As of 01 December 2016 the Zambian Government introduced four new taxes which will affect the cost of airline tickets as well as certain Zambian ground handling services. These new taxes were introduced with no prior warning and include:-

• Passenger Safety Charge on flights
• Civil Aviation Authority 'Safety & Navigation' fee
• VAT on transportation of tourists not only to include road transfers but boats, aircraft and trains
• Cross Border Development Fee for all cross border transfers.

For ground handling arrangements including transfers, boat excursions, aircraft and trains, rates are currently being updated on our system. As this is a compulsory government tax increase, suppliers in Zambia are obliged to pass this on with immediate effect, and the tax increase will affect existing bookings as well as unconfirmed quotes. Your New Frontiers consultant will come through on a per booking basis with the increase on a quote or invoice.

The new Passenger Safety Charge (PSC), which is in addition to the standard airport tax, is now payable on international and domestic flights as outlined below (effective 01 December):

• On International flights the charge is US$10.00 which will be included in the cost of a ticket
• On domestic flights the charge is US$5.00 which will be included in the cost of a ticket
• It is a per sector charge but is only applied to connecting flights if the connection time is more than 12 hours. For example, if passengers fly LVI/LUN/Jeki they will only pay US$5.00 as the flight LUN/Jeki is a connecting service. If they fly LVI/LUN overnight in Lusaka and fly to Jeki the following day they will pay US$5.00 ex LVI and US$5.00 ex LUN
• Provisional bookings made before 01 December 2016 with fare already stored will be exempt even if ticketed after 01 December 2016. However, any name change or flight change to such provisional bookings will require a new fare quote and as such, the new tax will then apply
• Bookings ticketed before 01 December 2016 with flight changes made after 01 December 2016 will require a new fare quote and as such, the new tax will then apply. Please note this applies to all fare classes
• The PSC is applicable to National Airports ie. Lusaka, Livingstone, Mfuwe (which service the main tourist destinations) and not to airstrips such as Jeki or Royal

Helicopter (Flight of Angels) and microlight flights are also affected as passengers will be required to pay US$6.00 to cover a Safety & Navigation fee. This extra charge will be collected directly from guests at the helipad. This cannot be pre-paid, both for existing and future bookings. A note to this effect will be added to all New Frontiers quotes going forward.

Please contact us should you have any queries.

Best regards,

Sally and the NF team